Deliveries and Returns

Here are at J.A.K Marketing, we pride ourselves on offering the most simple and efficient services as possible. Below you will find FAQ with regards to our deliveries and returns which will hopefully answer any of your questions. If you require any further information regarding deliveries and returns, please contact our customer service team on 01347 878697 or email sales@jakmarketing.co.uk.
All items which are 'In Stock' will be fulfilled within 24 hours
Orders above £50.00 are CARRIAGE FREE. Orders below will incur a small order charge of £5.00
DPD Next Day- for all items above 2kg delivered to the United Kingdom excluding the Scottish Highlands and Islands.
Parcel Force Priority 24 - For all international orders as well as Scottish Highlands and Islands
Royal Mail 1st Class/24 - For all smaller items less than 2kg
If you wish to make a return, in the first instance, please call (01347 878697) or email (sales@jakmarketing.co.uk) our friendly Customer Service Team. 

Once the return has been approved, you will receive a unique RA number (returns authorisation), the relevant paperwork and instructions on how to the return the item(s). 

Please note returns will not be accepted without the relevant paperwork.
If you have an item that needs servicing or repairing, please download the form below and fill in all the requested information. If you would like a quote before work is carried out on the item, please tick the relevant box. If you are unsure this is the service you require, please call 01347 878697 and we will be able to advise you further.

Please Note - We can only provide you with a repair cost once the item has arrived at our service department and has been assessed. For more information on this service, please call 01347 878697 or email service@jakmarketing.co.uk